Shipping charges and taxes.
The client must assume the transportation costs of the purchased products and the payment of any taxes that may arise due to their purchase; In any case, the value of the transportation will be informed at the time of generating the purchase order, clarifying that said charge may vary depending on the city where the shipment must be made and will be definitively informed in the order acceptance email. of purchase and notification of successful payment.
Delivery Promise.
The general promise of delivery of a product purchased through this website will be five (6) business days, which will begin to be counted from the day following acceptance of the purchase order. However, in the event of unforeseen circumstances, beyond the control of CHIMENEAS EL CHALET SAS and irresistible, delays in deliveries occur, such circumstances will be informed by telephone or electronically to the buyer.
Now, in the e-mail that confirms the acceptance of the purchase order and successful payment of the products, the estimated delivery time will be informed, although this may not exceed thirty (30) days.
The sale will be subject to inventory availability, if when the product is listed there is no availability of the same FIREPLACES EL CHALET SAS will contact the client to resolve the situation.
Shipping Times and Policies
chimneyselchalet.com does not commit to specific delivery times. The order will arrive at your place of residence according to the assigned date, between 7:00 am and 8:00 pm. from Mondays to Sundays.
The merchandise will be delivered to the address indicated by the user. In the case of closed complexes or horizontal properties where entry is not allowed, it will be delivered to the goal; In the case of pedestrian roads, it will be left as far as the vehicle can enter.
The purchase invoice will be sent to the email address provided by the customer within 72 hours following delivery and receipt of the product.
In the event that the buyer's home is visited and the order was not delivered because he or his authorized representative was not present, the new shipment may be rescheduled, after telephone communication with the buyer to notify the news and coordinate the new delivery. If the customer is not available and a third delivery must be rescheduled, this delivery will have an additional cost equal to the transportation cost charged on the invoice.
Changes will not be accepted for products made to order, designed, cut or made to measure or under particular specifications.
